Returns
- Returns are accepted within 7 days of delivery only for damaged or defective items.
- Items must be unused, unwashed, and in their original packaging.
- Customers must provide proof of damage (photo or video) for approval.
Exchanges & Replacements
- Replacement or exchange requests must be made within 7 days of delivery.
- Once approved, replacements are dispatched within 2–3 business days after receiving the returned item.
- The total replacement delivery timeline is typically 7–10 business days.
Refunds
- Once your return request is approved, refunds are processed within 3–5 business days.
- The refunded amount will be credited to your original mode of payment.
- It may take 7–10 business days for the amount to reflect in your account, depending on your bank.
Important Notes
- Returns are not accepted for reasons other than damage or defect.
- Products returned without approval will not be accepted.
- Shipping charges (if any) are non-refundable.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: craft4india@outlook.com